FlexiCare

Delivery & Returns

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Free standard UK delivery

Standard UK delivery is free on every FlexiCare order. The estimated delivery time is shown at checkout and confirmed again with your order.

30-day returns

We want you to have time to look over your order properly. If it is not right for you, you can request a return within 30 days of delivery, subject to our returns terms.

Please keep the supplied accessories and packaging where possible, as this helps us process a return more smoothly.

1-year manufacturer warranty

Our core FlexiCare sound amplifier range includes a 1-year manufacturer warranty covering qualifying defects in materials and workmanship.

Something not quite right?

If there is a problem with an order or product, contact FlexiCare support with your order number and a short description of what has happened. We will explain the next step clearly.